Privacy Policy

Maryland Refractories Company (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices concerning the collection, use, and safeguarding of your personal data when you visit our website or engage with our services. By accessing our website, you consent to the terms and practices described in this policy.

Information We Collect

We may collect various types of personal information from you, including:

1. Contact Information: Such as your name, email address, phone number, and physical address when you voluntarily provide this information through forms or communication with us.

2. Usage Information: We may gather data on how you interact with our website, such as your IP address, browser type, operating system, and the pages you visit. This information helps us improve our website and services.

3. Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your browsing behavior and preferences. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use the collected information for the following purposes:

1. To Provide Services: We may use your contact information to respond to your inquiries, provide requested services, and communicate with you about your requests.

2. Analytics and Improvements: We use usage information to analyze website performance, enhance user experience, and optimize our services.

3. Legal Obligations: We may process your data to comply with legal obligations, such as tax and regulatory requirements.

4. Marketing and Communications: With your consent, we may send you promotional materials or updates about our products and services. You can opt out of these communications at any time.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

1. Service Providers: We may engage trusted third-party service providers to assist us in various business operations, such as website hosting, analytics, and marketing. These service providers have access to the information necessary to perform their functions but are obligated not to disclose or use it for any other purpose.

2. Legal Compliance: We may disclose your information when required by law, government request, or legal process to protect our rights, privacy, safety, or property, or that of others.

Security Measures

We employ reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have rights regarding your personal information, including the right to:
  • Access, correct, or update your information.
  • Withdraw consent for marketing communications.
  • Delete your data, subject to legal and contractual obligations.

To exercise these rights or request information about your data, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: RWELLS@MDREFCO.COM
  • Phone: 330-532-9845
  • Address: 267 SALISBURY ROAD, IRONDALE, OHIO, 43932

We will respond to your inquiries and requests promptly.

By using our website and services, you acknowledge that you have read and understand this Privacy Policy, and you agree to its terms and practices.